Privacy Policy
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General
This privacy policy explains how Ryohen Lab collects, uses, and shares your personal data when you visit or make a purchase from our website.
Ryohen Lab respects the privacy rights of our customers and visitors, as well as individuals who interact with our services, activities, or online content (collectively referred to as “Services”). We are committed to ensuring the secure handling of your personal data and complying with applicable privacy regulations. By providing your personal data, you consent to the terms of this Privacy Policy.
The term "personal data" refers to any information that identifies you as an individual, as defined by applicable laws
What Personal Data We Collect
Personal data is collected to facilitate customer registration and enable access to our products and services. The types of personal data we may collect include, but are not limited to:
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Personal and contact details such as name, gender, date of birth, phone number, email, residential and billing address
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Information relevant to customer preferences, surveys, or promotions
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IP address, real-time location data, browser settings, browsing history, cookies, and other internet log information
How We Use Personal Data
When you visit our website, contact us, or make a purchase, we may use your personal data to:
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Manage and process orders, inquiries, and memberships
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Provide customer support, updates, and relevant notifications
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Conduct market research, analysis, and customer satisfaction surveys
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Comply with legal obligations, regulatory requirements, or respond to official requests
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Improve website functionality, security, and personalization
Disclosure
Ryohen Lab does not sell or trade your personal information for profit without your explicit consent.
All personal data collected will remain confidential; however, if disclosure is required to fulfill legal obligations, process services, facilitate payments, or for purposes directly related to its original collection, relevant information may be provided to necessary parties (whether within or outside Hong Kong S.A.R.).
Direct Marketing
When you register for an account, subscribe to our newsletter, or participate in promotional activities, you consent to receiving marketing communications via email, phone, SMS, or other media regarding exclusive offers and updates. You may opt out at any time.
Links to Other Websites
This Privacy Policy applies solely to Ryohen Lab’s website. External links provided on our website are beyond our control, and accessing third-party websites is at your own risk.
Contact Us
If you have any questions regarding this Privacy Policy or wish to review or update your personal data, please contact us at info@ryohen.com.
Ryohen Lab may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.